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Q: Do you provide guide installation service?

A: Yes, we can arrange the engineers and provide customers guide installation services. Meanwhile, buyer shall bear:

    1) Visa application fee;

    2) Round air-tickets fee;

    3) Free accommodation;

    4) Engineers' salary $300/day/person

Normally for guide installation, it needs about 7-10 days.

Q: How about your guaranty?

A: Our warranty as below: 

    1) 12 months guaranty for machine, except the consumble parts;  

    2) 24/7 Life-long after-sale service

    3) Paid parts shipping time can be controlled as we have most of them in stock.

Q: How can I pay my order?

A: We accept T/T (30% advance payment & 70% balance before delivery) for machinery and Western Union for spare parts.

Q: Do you have any certificate?

A: We have passed ISO 9001:2015, and obtain CE certificate as well as numerous utility patent certificates.

Q: Can we visit your factory?

A: Sure. We warmly welcome customers to visit us and have business discussion.Our factory is located in Nantong city, Jiangsu province which is nearby Shanghai, about  two & half hours drving from Pudong International Airport.

Q: How do you make sure the machine quality?

A: All of our products are 100% made in our factory,assembled and tested it before delivery. Customer can also come for inspection to make sure that they meet your requirement.

Q: Do you have any video of your machine for our referece?

A: We have video of every standard machine and can send to you to check how it works.

Q: Are you a manufacturer?

A: We're manufacturer with nearly 20 years' experience.